Our Story

IMUSA is the #1 Hispanic & International cookware company.

Innovative, authentic & affordable, IMUSA's line of products help bring the Abuelas' (grandmas') recipes to life, while also capturing the adventurist spirit of culinary globetrotters. Today, the IMUSA brand has moved beyond borders to become the leading brand of Hispanic housewares and a culinary brand ambassador of other international cuisines including the new Pan-Asian line of products. We invite you to learn about our line of products, try our recipes, and explore the exciting world of ethnic cuisines. Make it Real... Make it IMUSA   Contact Us: We would love to hear from you. If you have a question, comment, or a recommendation that will help us help you, please send us a note using the contact info below. IMUSA USA, LLC 6000 N.W. 97 Avenue Unit 26 Doral, Florida 33178 (DO NOT send returns to this address) Write Us: Customer Service: customerserviceimusa@groupeseb.com Sales: sales@imusausa.com Social Media: socialmedia@imusausa.com Call Us: Toll Free: 1-800-850-2501 Fax: 305-640-4555 Business Hours: Monday-Friday: 8:30am – 5:30pm EST  

Service, Replacement & Parts Information

If you have questions regarding the operation of your IMUSA appliance,  contact us by any of these methods:   Write Us Customer Service: customerserviceimusa@groupeseb.com IMUSA USA, LLC 6000 N.W. 97 Avenue Unit 26 Doral, Florida 33178 (DO NOT send returns to this address) Call Us: Toll Free: 1-800-850-2501 Phone: 305-640-3000 Fax: 305-640-4555 Inquires will be answered promptly by telephone, email, or letter. When writing, please include a phone number. When contacting the Customer Service department, please specify the model number, place & date of purchase, and provide a copy of the receipt for product.

Purchase Parts for Our Products At www.kitchenest.com